Customer support Representative (Payday Loan / money Advance business) task







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Job Description

Business Overview

PH Financial solutions is just a grouped household owned business that operates when you look at the customer monetary and loan services industry. We’ve one objective in your mind, to give you stability that is financial all of our clients. Considering that the business ended up being launched in 2001, we’ve founded over 40 branch places in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

Everything We Provide:

  • Competitive hourly wage plus possible bonus that is monthly
  • Paid time off (eligible after ninety days)
  • Wellness, dental and eyesight insurance (eligible after 60 times)
  • Long haul disability and term life insurance taken care of by the ongoing business after ninety days
  • Comprehensive training to simply help advance your job
  • Position Overview:

    As a person provider Representative, you will have a role that is hands-on coping with clients and accountable for doing tasks from the branch’s daily operations. You’ll have a role that is active conference all performance objectives and metrics for the branch as defined by top management. To take action, this place requires exemplary customer support skills (both over the telephone plus in individual), focus on details and a passion for product sales. This place is accountable to greatly help develop, help, and take part in all collection and marketing efforts. Job obligations are anticipated to be finished in a manner that complies along with federal and state laws and adheres to business policies, procedures, and methods.

    After training, you’re going to be likely to suggest and offer our financial loans and other solutions to clients. You ought to have communication that is excellent to construct strong relationships with not just our current customers, payday loans Michigan but in addition our prospective people. Additionally, you will assist assist in performing advertising efforts in the community that is local help create product sales and consumer development.

    While development is often crucial, therefore is collecting and lending in a way that is responsible. You’re going to be necessary to stay glued to the business’s policies, procedures and all sorts of relevant federal and state laws. You will have to have the abilities to keep accurate money settings and guarantee business protection procedures are performed. You need to enter consumer and deal information accurately in to the point of product product product sales system and produce and keep accurate client files with all needed documents. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long amounts of time, lifting and holding as much as 20 lbs. Work might be done indoors or outside as required. Capacity to run a point and computer of purchase system, calculator, copier and use company’s filing system. You’ll also lead to keeping on a clean and customer that is welcoming, to add vacuuming, dusting, cleaning restrooms and windows with supplied cleansing materials.

    You should be offered to work between your hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Capability to be punctual, protect attendance that is good and sporadically work a lot more than 40 hours per week.


    Twelfth grade diploma or equivalent

    Previous experience with banking/financial industry, meals and hospitality, or product sales chosen

    Take Note

    This will be a job that is full-time with typically 40 hours each week and a versatile routine, with periodic overtime needed. The knowledge above is built to suggest the basic nature and degree of work done by employees in this classification. it’s not made to include or perhaps interpreted as being a comprehensive stock of all of the duties, obligations, and skills needed of workers assigned to the task. Worker may perform other relevant duties as negotiated to meet up with the ongoing requirements for the organization. PH Financial Services can be an opportunity that is equal supporting variety on the job. We don’t discriminate based on impairment or protected characteristics.

    Needs to be 18 many years of age and eligible to operate in the united states. Should be in a position to effectively finish all post offer displays, including a background that is criminal, guide check and drug test. Regular and punctual attendance is required. Schedules might be changed as required to support company requirements. Must fulfill all relevant state and neighborhood regulatory demands.